Frequently asked questions

Inspire will take place at the Fairmont Austin in Austin, TX, located at 101 Red River Street, Austin, TX 78701.

Yes, while the conference name may be changing, customers can expect the same high-quality content with abundant opportunities to network in a fun and engaging environment.

Inspire offers unparalleled opportunities to build relationships with other MatrixCare customers who seek to transform healthcare. We invite all administrators, senior executives, clinicians, caregivers, finance professionals, IT professionals, and office staff to attend. There will be content and sessions available for all those interested in making the most of their investment in MatrixCare solutions.

For those that register by May 30, early bird registration pricing is $595.00 per individual.

After May 30, registration fee is $695.00.

Register 3 or more attendees and receive a 10% discount.

Attendees may bring a guest. The registration fee is $200.00. Guests can attend evening receptions and events but daily meals and sessions are excluded.

We will not be offering virtual attendance for Inspire 2022 at this time.

We are in the early stages of planning the conference agenda. More information will be shared as soon as it is available. Check out the schedule at a glance in the meantime. 

Based on limited participation at our previous conferences we will not be offering continuing education (CE) credits at the 2022 Inspire conference.

The Zone, formerly known as the Genius Lab, is a dedicated space for you to engage with expert staff in one-on-one, 30-minute sessions to enrich your product knowledge. Bring any questions you may have to improve your adoption and utilization of MatrixCare solutions.

Yes, there will be a customer appreciation event to celebrate and thank our customers. More information will be shared as it becomes available.

There are many fun activities to enjoy in Austin, TX. For those interested in seeking out new opportunities in their free time we encourage them to visit the Visit Austin Visitors Bureau website.

Those attending Inspire should select the Austin-Bergstrom International Airport (AUS) as their destination airport when booking flights. See the travel page for more details. 

Yes, MatrixCare is reserving a block of rooms at the conference hotel. Attendees should book their rooms by July 28, 2022, to ensure they are able stay onsite.

All cancellation requests must be submitted in writing to Applicable refunds will be processed based on the time and date the request was submitted:

  • Full refund: Cancellation notices must be received by 11:59 p.m. EDT on Monday, June 2, 2022.
  • 50% refund: Cancellation notices must be received between 12:00 a.m. EDT on Tuesday, June 2022 and 11:59 p.m. EDT on Monday, July 18, 2022.
  • No refunds will be processed for cancellation notices received after 12:00 a.m. EDT on Tuesday, July 19, 2022.

Please contact for further questions.

Please contact with any event or registration questions.

The health and safety of our colleagues and customers is a top priority. We’ll continue to monitor the situation, federal guidelines, and company policy to make the most informed decision about how to proceed prior to the start of the event.